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Privacy Policy

Welcome to visit nugator (hereinafter referred to as "our store"). We are fully aware of the importance you attach to the protection of personal information and are committed to strictly abiding by relevant laws and regulations to protect your privacy. This privacy policy aims to explain to you how we collect, use, protect and disclose your personal information, as well as your rights and choices in this process. Please read the following terms carefully to help you better understand our data processing methods.

 

Collection of information

When you visit our store, register an account or make a purchase, we may collect the following types of information:

 

1、Personally identifiable information: including but not limited to your name, email address, phone number, mailing address, contact information and other relevant information you provide.

2、Transaction information: When you make a purchase, we will collect transaction-related information, such as order number, purchased goods, payment method and payment information, etc.

3、Usage data: We will collect usage data when you visit our store, including IP address, browser type, access time, pages visited and operation records, etc. This information helps us understand users' usage habits and improve our services.

 

Use of information

The information we collect will be used for the following purposes:

 

1、Order Processing: Process your orders and payments to ensure your orders are shipped promptly and safely.

2、Customer Service: When you contact our customer service team, we will use your information to respond to your inquiries and requests and provide after-sales support.

3、User experience optimization: By analyzing usage data, we understand user behavior and preferences to improve the website's functionality and user experience.

4、Marketing and promotion: With your consent, we may send you information via email or other means to introduce our products, promotions and other relevant content.

5、Compliance: In order to comply with relevant laws and regulations, we may need to use your information for internal auditing, monitoring and legal compliance.

 

Protection of information

We take information security very seriously and take reasonable technical and administrative measures to protect your personal information from unauthorized access, use or disclosure. These measures include:

 

1、Data encryption: We use advanced encryption technology when transmitting and storing personal information to protect the security of your data.

2、Access control: Only authorized employees are allowed to access your personal information, and security training is provided regularly.

3、Security Audits: Regularly review our security measures and policies to ensure their effectiveness.

 

Sharing and Disclosure of Information

We promise not to sell your personal information to any third party. We may share your information in the following circumstances:

 

1、Service Providers: In order to provide better services, we may share your information with third-party service providers (such as logistics companies, payment processing companies). We will require these service providers to comply with privacy protection agreements to ensure the security of your information.

2、Legal requirements: We may disclose your information when required to do so by law or to protect our rights, including but not limited to complying with legal procedures, responding to government requests, or protecting the rights of our store and our users.

3、Business Transfers: In the event of a business merger, acquisition, or asset transfer, your personal information may be transferred as part of the transaction. We will notify you in such circumstances and ensure that the recipient adheres to this Privacy Policy.

 

your rights

You have the following rights regarding your personal information:

 

1、Right of access: You have the right to request access to the personal information we hold about you.

 

2、Right to rectification: If you discover that the personal information we hold is inaccurate or incomplete, you have the right to ask us to rectify it.

 

3、Right to erasure: Under certain circumstances, you have the right to ask us to delete your personal information.

 

4、Right to restrict processing: In certain circumstances, you can request that we restrict the processing of your personal information.

 

5、Right to data portability: You have the right to obtain your personal information in a structured, commonly used and machine-readable format.

 

If you wish to exercise the above rights, please contact us.

 

Privacy protection of minors

We value the privacy protection of minors. If you are under 18 years old, please use our services under the guidance of your parents or legal guardian. We do not knowingly collect personal information from minors. If we discover that we have collected information provided by a minor, we will take steps to delete that information as quickly as possible.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws and regulations, technological developments, or business needs. We will post updated versions of the Privacy Policy on our website and notify you by email of important changes. Please review this Privacy Policy regularly for the latest information about our privacy protections.

 

Contact us

If you have any questions, comments or suggestions about this Privacy Policy, or wish to exercise your rights, please feel free to contact us. You can contact us through the customer service email: [email protected]. We will serve you wholeheartedly and ensure that your issues are resolved promptly.

 

Thank you for trusting and choosing nugator. We promise to do our best to protect your privacy and the security of your personal information. I hope your shopping experience in our store will be pleasant and smooth!

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